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1. Why did the city pass a false alarm ordinance?

Because 99% of the time when the police are dispatched for an alarm call, it is false.
Responding to false alarms costs the citizens of our community, like you, a lot of
money.

2. Why do I need to register my alarm every year?

The information in the alarm registration process is needed to track and ticket false alarm charges. Alarm registration information changes often and it needs to be updated and maintained at least yearly. There is a cost associated with
notifying and maintaining alarm registration information and that is why there is
an alarm registration fee.

3. How much will this cost me?

The ordinance requires business and residential alarm users to register their systems with the city, pay a $15 annual registration fee, and pay a fee for excessive false alarms during each registration period as follows:
- 2-5 alarms - $50 each
- 6 to 10 alarms - $100 each
- 11 or more alarms - $150 each

In addition, late fees and fees for non-compliance from alarm principal and alarm businesses may be assessed. Each alarm will receive one "free" false alarm response per year.

4. What do I need to do to register my alarm?

Nothing. The city has contracted with PMAM Corporation in Irving, Texas to work with your alarm company to identify all alarm system users in the City of Papillion. Once identified, you will receive a registration notice on behalf of the city from PMAM Corporation. PMAM Corporation's notification will provide instructions on how to properly register alarms. All other communications regarding applicable false alarm fees will also be made in writing and will be mailed to you. City of Papillion - PMAM Alarm Registration Website

5. Why do I send my alarm registration and false alarm fees out of state?

It would be very cost prohibitive for our City to build, operate and maintain a false alarm tracking and ticketing system. Therefore, the City has contracted with a firm that is an expert in providing this service to cities (PMAM Corporation) and
can track and process tickets much cheaper and more effectively.

6. Are there exceptions?

Infrequent severe weather may result in sporadic invalid alarm activations. In such cases, the false alarm fee may be waived. An appeal process is included in the ordinance and will be provided to you in writing if you are assessed a fee for which you believe an exception should be made.

7. If I have a specific question about my ticket, whom do I call?

You can call the City's false alarm tracking and ticketing service (PMAM
Corporation) toll free at 877-356-7599.

8. Whom can I call if I have more questions?

You can contact PMAM Corporation in Irving, Texas toll-free at 877-356-7599, or contact the Papillion Police Department at 402-597-2035. We encourage you to obtain a copy of the ordinance from Papillion City Hall. Chapter 80: Alarm Systems

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1. Do I need a permit?

Here is a list of projects. If you do not see what you are looking for, please call us at 402-597-2072. 

/DocumentCenter/View/9101/What-needs-a-permit

2. How do I report a complaint or ask a question?

Complaints or questions may be submitted through one of the following methods:

• Calling the Building Department at 402-597-2072
• Contacting the Mayor's Hotline or calling 402-827-1111
• Contacting Code Enforcement directly by email or phone at 402-829-1183

3. How do I know if the violation is on private or public property?

Generally the property located between the street and the sidewalk is public property, along with streets, alleys, and parks.

4. Is my property located within the city limits or the extra territorial jurisdiction?

Please view the Current Zoning Map (PDF).

5. What ordinances are enforced in the city limits and in the extra territorial jurisdiction?

The City of Papillion currently enforces all ordinances within the city limits of Papillion. All building and zoning codes are enforced within the city limits and within our two mile extraterritorial jurisdiction.

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1. When is Fire Safety Camp?

Find information about the camp on our Fire Safety Camp page.

2. How can I request a tour of a fire station?

To request a fire station tour, please visit our Public Event & Tour Requests page.

3. Where are the fire stations located?

There are 4 fire stations in Papillion, find a fire station.

4. How do I contact the Fire Chief?

To find contact information, please view our Staff Directory.

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1. How do I know if I am in the floodplain?

Your property's floodplain designation is determined by a Flood Insurance Rate Map (FIRM) issued by FEMA. A property's floodplain designation indicates the likelihood of a flood event. For example, a property with a floodplain designation of AE has a 1% annual risk of flood. Floodplain designations are used by lenders to determine if flood insurance is required. They are also used by the Planning Department to enforce the Floodplain/Floodway Overlay District regulations.

Floodplain designations can be viewed online through the Sarpy County Internet Map Service. Please note that the information provided through this resource may not reflect recently issued Letters of Map Amendment or Revision. If you believe that a Letter of Map Amendment or Revision has been issued please utilize the Planning Department's map information service.

The Planning Department provides a map information service to assist citizens with determining their floodplain designation. It is important to know your flood risk. Our staff is dedicated to assisting you with your floodplain inquiries. If you wish to utilize our service, please fill out the Mayor's Hotline Floodplain Information form or contact the Planning Department at 402-597-2077. Additional floodplain resources are available at the Sump Memorial Library.

2. What is an elevation certificate?

An elevation certificate is a detailed survey of an existing structure that shows whether a structure is above, at, or below the base flood elevation. The base flood elevation is the elevation indicated in the official Flood Insurance Study as the elevation of the one-hundred-year flood. Elevation certificates are required for lenders to determine if flood insurance is mandatory as well as the insurance premium. The Planning Department has copies of some elevation certificates available through our office. Please click here to view available elevation certificates or contact us at (402) 597-2077 to request copies. 

document center.

3. What are the local flood hazards?

The local flood hazards are the Big Papillion Creek, West Papillion Creek, Walnut Creek and Midland Creek. Both the Big Papillion Creek and West Papillion Creek have a history of flooding. The Big Papillion Creek flooded in August 1959 leading to the evacuation of six families. The two largest floods of record occurred in 1964 and 1965. In 1964, the flood level reached 45,900 cfs (cubic feet per second). Seven people were killed and $5 million in damage occurred (excluding losses to personal property). In 1965, the flood level reached 31,200 cfs. In 1993, flood damages were recorded in the Big Papio Creek watershed due to heavy downpours. The damages including bowed or collapsed foundations and retaining walls.

The West Papillion Creek flooded in 1948. The flood had a 59-year recurrence interval at 25,500 cfs. In 1959, the West Papillion Creek flooded at a 35-year recurrence interval at 25,500 cfs. Another flood in 1964 led to a 100-year discharge (31,500 cfs) at the mouth of the creek with a 40,800 cfs discharge at Giles Road.

Learn more about the

local flood hazard (PDF).

4. How do I find out flood safety measures that should be followed to protect myself and my family in a flood event?

Please see our list of flood safety measures that should be taken before, during, and after a flood event. Additional resources are available through www.ready.gov and FEMA. 

flood safety measures (PDF).

5. What is flood insurance?

In 1968, Congress created the National Flood Insurance Program (NFIP) to provide insurance to assist citizens with the financial losses related to floods. Individual communities must participate in the NFIP for citizens and businesses to qualify to purchase flood insurance. It is important to know that standard homeowners insurance policies do not cover damage related to flooding. Purchase flood insurance if your property is at risk for flood. Standard homeowners insurance policies do not cover damage related to flooding. Purchasing flood insurance is important because there is a 26% chance of experiencing a flood event in the life of a 30-year mortgage. Flood insurance is available to protect the building and its contents. Additional information regarding building coverage versus contents coverage is available at FloodSmart.gov. Please note that there is a 30-day waiting period before coverage goes into effect so insurance should be purchased in a timely manner. Contact your insurance agent or call 1-888-379-9531 for agent referrals or visit FloodSmart.gov. Papillion participates in the Community Rating System (CRS) so discounted flood premiums may be available. 

FEMA's website.

6. What property protection measures should I take to property my property from flood damage?

Please see our list of property protection measures that can be taken to protect your property from flood damage. More detailed information regarding retrofitting is available through FEMA. 

protect your property from flood damage (PDF).

7. What are the natural and beneficial functions of the floodplain?

Floodplains are the low areas adjacent to rivers, lakes, and oceans. They are dynamic ecosystems that provide flood water conveyance and storage, fertile soil for agriculture, groundwater recharge, and sediment control. Floodplains are characterized as either riverine or coastal. The floodplains within the City of Papillion are riverine floodplains. Riverine floodplains that are still in their natural state have an important impact on flooding. Flood waters are able to spread over a large area when the floodplain is free of encroachment. Spreading flood waters across a large area reduces the flood velocity and reduces the peak flows downstream. The reduction of velocity reduces both flood damage and flood related erosion. Preservation of the floodplain also improves water quality because the natural cover filters impurities and nutrients from runoff. This minimizes sediment loads and impurities. Floodplains also moderate water temperature which reduces the possibility of negative impacts on aquatic plants and animals. Floodplains can also act as recharge areas for groundwater by promoting infiltration and aquifer recharge. They provide habitat for diverse species of plants and animals, which may not be able to live in any other location. Floodplains are important as both breeding and feeding grounds.

8. How do we protect the natural and beneficial functions of the floodplain?

Help protect the natural function of the floodplain. Do not dump grass clippings, leaves, garbage, or chemicals into streams and creeks. They need to be kept clear of debris to carry and store floodwaters. Dumping chemicals disrupts the ecosystem of our creeks and streams. If you see illegal dumping or polluting, please fill out the Mayor's Hotline Illegal Dumping form or contact the Planning Department at 402-597-2077.

Additionally, silt fences on construction sites help keep streams and creeks free by keeping silt on the work site. If you see broken silt fences, please fill out the Mayor's Hotline Illegal Dumping form or contact the Planning Department at 402-597-2077.

9. How does the flood warning system work?

The flood warning system starts with real-time monitoring of river gage data by the Papio-Missouri NRD. The river gage information is provided to the National Weather Service. The National Weather Service is responsible for issuing flood watches and warnings. Tune your weather radio to KIH-61 (162.400 MHz) to receive National Weather Service alerts. Notices are also publicized via television channels KPTM 3, WOWT 6, KETV 7, and KPTM 42.

10. What is the procedure to obtain a Floodplain Development Permit?

Floodplain Development Permits are required for all development within the Special Flood Hazard Area (SFHA) per Article XXVII of the Zoning Regulations. Obtain a Floodplain Development Permit before you build a new structure, renovate an existing structure, or grade a property in the SFHA. Floodplain Development Permit applications are available online. If you have questions regarding Floodplain Development Permits, please contact the Planning Department at (402) 597-2077. If you suspect that the floodplain is being modified without a permit, please fill out the Mayor's Hotline Suspicious Floodplain Activity form or contact the planning Department at (402) 597-2077. 

11. What are the requirements for substantial improvement or substantial damage to properties in the floodplain?

The NFIP requires that a damaged structure meet the same construction requirements as a new building if the cost of reconstruction, rehabilitation, addition, or other improvements to a building equals or exceeds 50% of the building's market value. Any new construction or substantial improvement must meet the requirements of Section 205-158 of the Papillion Municipal Code. Substantial improvement is defined as "any reconstruction, rehabilitation, addition, or other improvement of a structure, the cost of which equals or exceeds 50% of the market value of the structure before "start of construction" of the improvement."

For residential properties, this means that the lowest floor (including the basement) must be elevated one foot above base flood elevation. For nonresidential properties, this means that the lowest floor (including the basement) must be elevated one foot above base flood elevation or it shall be floodproofed so that the structure is watertight with walls substantially impermeable to the passage of water and has structural components that have the capacity of resisting hydrostatic and hydrodynamic loads and the effect of buoyancy. Additionally, Section 205-161(B-C) provides that residential and nonresidential uses located in the floodway cannot be reconstructed if the reconstruction cost exceeds 50% of the market value prior to the damage occurring. These provisions are enforced at the time of application for a Floodplain Development Permit, which is required prior to approval of a building permit. 

For additional information on FEMA's requirements, click here. 

12. How should the drainage system be maintained?

It is a violation of §195-16 to pollute any stream or source of water supplied to the Municipal Water Department. In 2006, the Stormwater Management Regulations were adopted to establish minimum requirements and procedures to control the adverse impacts associated with increased and altered stormwater runoff. It is important to maintain the drainage system because any blockage of the system can lead to flooding. Please refrain from dumping grass clippings, leaves, or garbage into streams, creeks, and drainage areas. The drainage system must also be protected from chemicals and vehicle fluids. Make sure to dispose of household chemicals appropriately and keep your vehicle well maintained to prevent fluid leakage.

If you see illegal dumping or polluting, please fill out the Illegal Dumping for available through the Mayor's Hotline or contact the Planning Department at 402-597-2077.

stormwater management regulations.

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1. How can I contact a City Council member?

Find contact information on our City Council page.

2. Where can I find water and sewer rates?

Find the water and sewer rates on our Water & Sewer Billing page.

3. How can I apply for a building permit?

Find permit applications on our Permit Application & Forms page.

4. How do I apply for a job?

Visit www.papillion.org/HR to view and apply for City of Papillion job openings.

5. What form of government does Papillion have?

Learn more about the Papillion government on our How Our Government Works page.

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1. How can I book a banquet at one of the golf courses?

For more information, visit our Banquet & Event Services page.

2. Where can I find rate information?

For rate information, please visit our Rates page.

3. How do I register for the Drive, Chip and Putt Championship?

Register for this championship on our Drive, Chip & Putt Registration page.

4. Where can I find tournament information?

Information regarding outings and tournament can be found on our Outing / Tournament Information page.

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1. How do I apply for a job at the City of Papillion?

The City of Papillion requires an online application. Please apply online to a position from the City of Papillion website.

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1. How do I renew an item?

Use your 14-digit library card number as your login and your last name (in lower-case, no caps) as your password. (If your card doesn’t have a 14-digit number, please stop by the library to get it relabeled.) If you have problems, please call us at 402-597-2040. 

On the my summary screen, click on the underlined Renew for the item you want to keep longer or click on the Renew All button to renew everything you have checked out. Items can only be renewed once and items another patron has placed a hold on cannot be renewed. To renew, view our

online catalog.

2. How do I place an item on hold?

Instructions

- You can login directly to the catalog or click on the Catalog link.

- Use your 14-digit library card number as your login and your last name (in lower-case, no caps) as your password. (If your card doesn’t have a 14-digit number, please stop by the library to get it relabeled.) If you have problems, please call us at 402-597-2040)

- Type in the title you want to place on hold in the Search box under the library photos and click the Go button.

- Click on the underlined Title of the item you want.

- Click on Place Hold on the right-side of the Item Details screen.

- Click the Place Hold button on the Hold Confirmation screen.

- You will be taken to your Holds screen showing the Hold has been placed.

- You can cancel or suspend Holds on this screen too.

- If you are going to be away, consider suspending your holds until you return so you don’t miss out on the item you’ve been waiting for.

- You will get an email and/or a phone call when your hold is ready to be picked up depending on how you’ve instructed the library to contact you.

- The item will be held for pickup for 7 days.

- You must have the library card the item was placed on hold for to pick it up.

- If you want to place a particular item on hold like a specific DVD from a TV series, please contact us and we can place that hold for you.

3. How do I get a library card?

All those wishing to check out materials must have a valid library card with them. A photo ID and a secondary proof of address are required for registration. Residents of the City of Papillion are taxed for library services and may receive a card without an additional charge. Those living outside Papillion city limits (including those in a SID, even with a Papillion address) are not taxed for library services and therefore must pay an annual $50 for the household. An option for a four-month non-resident card is also available for $20. Replacement cards are available for $1. 

4. How do I serve on the Library Board of Advisors?

Members of the Library Board of Advisors are appointed by the Mayor with the consent of the City Council. The positions hold a 4-year term. If interested, please submit a letter of interest with a resume and the Trustee Application to Mayor David P. Black, at:

Papillion City Hall

122 E 3rd Street

Papillion, NE 68046

5. How long can I borrow an item?

- Books: 3 weeks

- Audiobooks on CD: 3 weeks

- Music CDs: 3 weeks

- DVDs and Board Games: 7 days

- Magazines and Comic Books: 7 days

6. How much are overdue charges?

- Books & Magazines: $0.10 per day

- Audiobooks: $0.10 per day

- Equipment: $1 per day

- DVDs and Board Games: $1 per day

7. What if I lose or damage an item?

The fee for lost or damaged materials is the replacement cost of the item. Items are considered lost when they are more than 3 weeks overdue. If a lost item is returned, the lost fines will be replaced with an overdue fine.

8. What if the library doesn’t have the item I want?

Stop by the library and fill out an InterLibrary Loan (ILL) Request. The library will then attempt to borrow the item from another library for you. All requests are placed in a nationwide search and are filled at the discretion of the lending library. Requests may take a few days to several weeks to be processed. A fee equivalent to the cost of postage is charged for each received interlibrary loan request.

Fines for overdue materials are $1 per day and materials that are not picked up will be charged the cost of postage. Lost or damaged materials will be charged according to the fees set by the lending library.

9. How do I get my artwork displayed in the Library?

To request to have your artwork displayed in the library, please complete and return this application.

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1. Does it cost anything to sign up for online bill payment?

No. It's free to sign up for online bill payment and to use the service.

2. What is InvoiceCloud?

InvoiceCloud is the company we have partnered with to handle our online payments.

3. What payment choices do I have?

You can pay your bills in person at City Hall, by mail or online through InvoiceCloud. We do accept credit or debit card.

4. What will my bill look like online?

We try to match the look of your paper statement as much as possible, so you'll find it easy to read your bill onscreen.

5. What other information is available?

You can view up to a year's history of your account online, so you can compare your current bill to a year ago.

6. Do I need to pay my bills from my computer?

Not at all. You can pay in person at City Hall or by mail. We offer online bill pay as an one option for our customers convenience.

7. How do I know the payment went through?

After you complete the transaction, you will receive an email receipt to confirm that your payment went through.

8. Is my information safe?

Absolutely. All the transactions are handled on secure servers. As long as you don't give out your password, only you will be able to access your account. Plus, your personal information or email address will not be sold or rented to third party marketing purposes without your permission.

9. Whom do I call with questions about my water bill?

Please e-mail your question to finance@papillion.org, or call the Utility Billing Clerk at 402-827-1677

10. How do I sign up for water/sewer service?

Click on this link, City of Papillion InvoiceCloud, and choose “Sign up for water/sewer service”, or you may call the General Clerk at 402-597-2020.

11. What are regular business hours?

Monday through Friday, 8 a.m. to 5 p.m., except holidays.

12. What are the fees to establish water/sewer service?

There is a $50 application fee for all applicants, and an additional $25 deposit is required for applicants who are renting.

13. How do I request a final reading?

Please make your requests for final readings at least 24 hours in advance through our online termination form, or call the General Clerk at 402-597-2020.

online service.

14. How is my sewer usage calculated?

For residential customers, your sewer rate is the average of the water used during the months of December, January, February and March. The rate is calculated annually in the month of May. For commercial customers, your monthly sewer usage will be the same as the current month's water usage.

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1. When submitting additional documents that are being requested are we able to add at the end of our response an Appendix, that does not count against the stated page limitations?

Yes an appendix is acceptable and will not count again the stated page limitations.

2. Can you disclose the list of Pre-Qualified Construction Managers that have been asked to respond to the RFP?

- Boyd Jones
- Darland
- Hausmann
- Hawkins
- Kiewit
- Lund-Ross
- Sampson

3. Can you disclose the appointed Selection Committee?

Not at this time.

4. Since the design is not complete and we will likely bid packages to subcontractors at a later date, should some of this language be removed?

At this time if you have specific subcontractors you know you'll be using we'd like them identified to the best of your ability. If not, can you please clarify in what section of the proposal this information is to be located? May we use the Appendix? An appendix for your response on this is acceptable to avoid cutting into any of your other allotted space.

5. On page 12 of the RFP under Project Management and Methods, letter (i), is the breakdown of proposal fees included in the page count?

We would allow the fees structure to be included in the appendix as a single page.

6. On page 12 of the RFP under Project Management and Methods, letter (j), is the General Conditions Matrix included in the page count?

We would allow the General Condition Matrix to be included in the appendix as a single page.

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1. Papillion Farmers Market

We encourage anyone interested in becoming a vendor to download the Rules, Regulations and Application. Once you've read and agreed to the terms, simply return the completed application to our office with the booth fee. The application must be accompanied by full payment for consideration. Payment may be mailed or submitted in person.

2. I am a musician interested in playing one night at your market, who do I contact?

Contact Tami Phillips at the Papillion Recreation Department at 402-597-2041.

3. What should I bring to the Market?

- Reusable bags
- Cash (small bills suggested) - Grocery list

4. Can I bring my pet to the market?

Yes, we allow dogs at our market. Please read our rules and regulations for dogs at the market:
- Dogs must be kept on a short leash
- Keep your dog under control and by your side at all times
- Keep your dog away from produce, plants and other food products (both head and tail)
- Dogs must be human and dog friendly
- Be considerate – not everyone is a dog lover and some customers may be allergic.
- Always clean up after your dog

5. Does the market sell organic products?

Each vendor is different. If you have any questions about purchasing products that are organic, please ask each vendor individually.

6. How do I pay?

Most vendors are cash only. However some vendors have their own portable credit/debit card readers. We recommend bringing small bills just in case there is a vendor that does not accept credit/debit cards. There will Not be an ATM on location.

7. What are the dates and hours?

Regular season dates are Wednesday evenings from 5 to 8 p.m. - May 31st through August 23rd. There will be no sales before 5 p.m.

8. What will I find at the farmers market?

At the Papillion Farmers Market you will find fresh produce, home baked goods, organic soaps, freshly made food ready to eat such as BBQ and enchiladas. There are also a variety of home based business that have great products for everyday living. Check us out on Wednesdays in Papillion City Park. There's something new every week!

9. Why should I shop at the farmers market when my supermarket sells organic and sometimes even local food?

While some food retailers do carry local and organic products, not all of them can carry a variety of local foods, or ensure a fair price to the farmer. Shopping at a farmers market is a unique experience that benefits farmers and producers directly (they go home with a greater share of the retail price than they would by selling wholesale, where the margins are, well, just that– marginal), offering you more unique products, more heirloom varieties, and more opportunities to build relationships and learn about healthy eating. Farmers markets are a community experience, where you can meet your neighbors, friends, and farmers, and where more of your dollar will stay in the local community

10. Are prices for food the same at farmers markets as in grocery stores?

Farmers market vendors are local entrepreneurs who, like other retailers, set prices that allow them to reasonably cover their costs. Prices vary by product, but a number of studies found that similar produce are typically less expensive at farmers markets than at nearby grocery stores. One cost advantage that farmers markets offer is the ability to buy fresh food in bulk at the height of the season and preserve or freeze for later use when the product would otherwise be more expensive, hard to find, or of lower quality.

11. When I shop at a farmers market, where does my money go?

At a farmers market, you hand your money to the person who grew or made the products in front of you. According to the 2007 Census of Agriculture, more than 130,000 agricultural entrepreneurs are selling quality products directly to the people eating them. A series of case studies by Civic Economics shows that for every dollar we spend at a large chain, about 15 cents stays in the area, while locally owned enterprises like farms trap 30 to 45 cents.

12. What if I have more questions?

Please feel free to contact the Farmers Market Manager, Tami Phillips at 402-597-2073.

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1. Where can I find a listing of recreation programs?

Recreation program information can be found on our Recreation Programs page.

2. What volunteer opportunities are generally available?

Find out what types of volunteering options there are on our Event Volunteers page.

3. How can I register for a youth or adult sports league?

Find wheat leagues are being offered and registration information on our City Youth & Adult Sport Leagues page.

4. Where can I view the Papillion Parks plan?

View the

2021 Papillion Parks Plan.

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1. What does the Planning Department do?

The Planning Department provides technical information and advice to elected and appointed boards and citizens on the appropriate use of land for private and public purposes. The Planning Director is appointed by the Mayor with the concurrence of the City Council.

The Planning Department is responsible for developing and maintaining the Comprehensive Plan for Papillion, maintaining zoning and subdivision regulations of the city and processing development applications that involve those regulations each year. The department's customers include the Mayor, the city elected boards, various city departments, state and federal agency officials, land developers and their agents and the general public. The Planning Department is responsible for staffing the Planning Commission and the Board of Adjustment.

2. Where is the department located and what hours are you open?

The Planning Department is in the City Building, which is located at:
122 E 3rd Street
Papillion, Nebraska 68046

It is open from 8 a.m. to 5 p.m., weekdays. The phone number is 402-597-2077 and the fax number is 402-597-2074. Phone messages left after hours will be returned the next business day. Those with specific questions requiring in-person meetings are asked to make appointments by contacting the Planning Assistant at 402-597-2077.

3. I think my neighbor is using his property illegally according to the zoning rules. Where do I make a complaint?

One of the duties of the Planning Department and Building Department is to enforce the zoning ordinance. To report a violation, call the Planning Department at 402-597-2077.

4. What can I do if my neighbor is trying to change the zoning on his/her property and I don't like his/her plans?

First, you can contact the applicant directly to discuss your concerns. You have the right to comment on any application filed. You can comment in person by testifying at the official public hearing or in writing or by fax or email prior to the hearing.

5. How can I get a map and/or aerial photo that shows the area around the property I am looking to purchase?

If you visit our office, a Planning Department staff member will be glad to assist you in finding out more about any parcel of land in which you may have an interest.

6. How can I tell if my property is inside or outside the city limits?

You may contact the Planning Department by phone at 402-597-2077. If you need verification that the property is outside the City limits, please include the address and legal description of the property. The City limits also appear on the zoning map (PDF).

7. How do I find out the zoning designation on my property and my neighbor's property?

Check the zoning map.  Then go to Zoning Regulations and select the chapter containing the rules for your district. If you have questions, call the Planning Department at 402-597-2077.

Some areas have "overlay" districts that impose additional restrictions on the use of the land. These districts include Floodplain/Floodway, Highway, and Public District. Citizens may call the numbers listed above to ask which overlays may apply to their property.

Sometimes lenders require zoning "verification" or "certification" letters when you are selling or financing property. The information required can vary from a simple statement of the current zoning classification on the property and what uses are permitted in that zone to a detailed evaluation of the conformance of the uses and improvements on the property to the zoning rules. The City may, in some cases, prepare letters of this type; to determine if this is possible contact 402-597-2077.

View the

zoning map (PDF).

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1. What is the Papillion Crime Tracking Service?

Find more information and access the Crime Tracking Service on our Crime Tracking Service page.

2. What is Project Lifesaver?

Find more information about this device on our Project Lifesaver page.

3. How can I get my traffic ticket dismissed?

Find out how to get your traffic ticket dismissed on our Get Your Traffic Ticket Dismissed page.

4. What is Vacation Watch?

Learn more about this program on our Vacation Watch page.

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1. Why don't your drivers put the blades down and plow all the snow off down to the pavement?

The Street Department uses "gravity" plows that can be mounted on the same trucks we use during the summer. These plows tend to ride on top of compacted snow.

2. It seems like we're always plowed last. Why can't we be first?

We have a planned sequence of residential plowing and we try to cover the areas in a fair and equitable manner.

3. Why don't you just tow the cars off the street that don't observe the snow emergency parking ban?

We would like to but it is just too time consuming. It involves the Street Department, the Police Department, a towing company and considerable paperwork.

4. I'm very concerned about our environment. Why don't you do more plowing and eliminate the use of all the sand and salt?

Plowing and sanding don't serve the same purpose. Both need to be done for large snowfalls. Sanding and salting are much more economical for small amounts of snow.

5. I didn't know you would be plowing and I think it is unfair that I got a ticket. What can be done?

We try to give snow emergencies as much publicity as we can. The news people are very cooperative with us on this. Try to anticipate a snow emergency declaration and be on the lookout for news from your radio, TV or newspaper. Maybe your neighbor thinks it's unfair the street wasn't plowed where your car was parked.

6. Whom can I call if I have a complaint or request?

For plowing or sidewalks, call 402-597-2043. All emergency maintenance requests after normal working hours can also go to 402-597-2043.

Please call the Sarpy County Dispatch Non-Emergency Line at 402-593-4111 for vehicles parked on City streets during a snow emergency.

7. Can't the city remove the snow they put in my driveway?

When you consider the large number of driveways in the city, it is just too costly and time consuming to use additional people and equipment to perform this service.

8. Why do the plows go so fast and throw snow on my sidewalk?

Plows do have to do a minimum speed in order to throw the snow off to the side. We ask our drivers to not throw the snow any further than necessary. In some cases, however, the sidewalks are too close to the curb to avoid getting snow.

9. What can you do to get the public to shovel their sidewalks?

City ordinance requires property owners to shovel their sidewalks. We follow through on all sidewalk complaints. If you see an unshoveled walk that is dangerous to pedestrians, call us at 402-597-2043.

10. My street was poorly plowed because of parked cars. Can you come back and plow again?

We will certainly try to when time permits. Call the Street Department at 402-597-2043.

11. Why did the city snowplow hit my mailbox?

We have instructed all operators to be very cautious near mailboxes. In almost all cases it is the weight of the heavy, wet snow which moves mailboxes, not the truck plow. A properly installed mailbox will have the face of the box directly above the back of the curb and the shelf of the box 38 inches to 42 inches above the gutter line. Also, many mailboxes are not securely fastened.

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1. Where are you located?

Sumtur is located just off 108th Street and Highway 370 in Papillion just south of Papillion LaVista South High School. View an online map.

2. Where can I park?

Sumtur has parking for 250 cars in our on-site parking lot. Additional parking is located at the stadium parking lot at Papillion LaVista South High School. During some events a shuttle will be in operation from Sumtur to the stadium parking lot.

3. What are your hours?

Sumtur hours vary by event and the schedule can be found on the events page on our website. Sumtur can also be schedule for tours by emailing the manager.

4. Is Sumtur ADA accessible?

Sumtur is fully ADA compliant and offers handicapped parking, seating, sidewalk ramps, and concessions access.

5. Does Sumtur Amphitheater host free events?

As a City of Papillion venue Sumtur offers a number of free recreational programs throughout the season including free movies, concerts and other events. For more information, please see the events page.

6. Where can I buy tickets?

For Sumtur produced events, tickets can be purchased online or at the Sumtur box office next to the main gate. For promoter produced events tickets are available their ticket provider. Specific ticket info including ticket link and box office opening times are included on each event page.

7. Are there fixed seats or do we need to bring our own?

Sumtur has 350 stadium seats near the stage and hillside seating for an additional 2,150 people. It is advised to bring a lawn chair or blanket to enjoy an event from our hillside. There may be further limitations to what you may bring in during larger ticketed events so check the page for the event for further details.

8. What forms of payment are acceptable?

Sumtur concession stand and ticket booth accepts cash and credit cards. Checks are not accepted for payments on-site at Sumtur Amphitheater.

9. Are concessions available?

Sumtur concession stands offer a variety of food and drinks to include hot dogs, pretzels, popcorn and other snacks. Drinks include soda, water and alcoholic beverages. When the heat index reaches 100 degrees Sumtur will provide free ice water for the safety and convenience of our customers.

10. What may I bring into the facility?

Outside food and beverages are not allowed into the facility with the exception of 1 sealed bottle of water for each patron. Other items that can't be brought into the facility include; weapons, coolers, noise makers, drugs, etc. Download a list of prohibited items (PDF).

11. Does the amphitheater spray for bugs?

The City of Papillion periodically sprays for bugs in and around the Walnut Creek Recreation Area during the spring, summer and fall. Please understand that due to the nature and size of the park not all bugs can be eradicated.

12. Where can I smoke?

Sumtur works with Tobacco Free Sarpy to keep the amphitheater a smoke and tobacco free environment. As a convenience to our smoking customers a designated smoking area is provided at the north (rolling) gate.

13. What if it rains?

Sumtur events are held rain or shine. Due to public safety there may be a special occasion that we cancel events for inclement weather. If that is the case any closures or delays will be posted to the event website and to the Sumtur Facebook and Twitter page.

14. How can I host an event at the amphitheater?

Sumtur Amphitheater is available to rent and perfect for concerts, weddings, party's, etc. For information, see our rental page.

15. How can I get involved?

Sumtur has a wide variety of performance, employment and volunteer opportunities. Email the amphitheater manager, or visit the volunteer page.

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1. What is coliform?

E.coli, a particular coliform bacteria, is a threat to our water supply. We take great lengths to assure the safest drinking water possible.

2. How can I help?

You can assist with our ongoing water quality efforts by volunteering your home as a sampling site.

3. Who qualifies as a sampling site candidate?

Anyone with unsoftened or unfiltered water qualifies. Even if you have soft water, in most homes the kitchen cold water is exempt from the softener system.

4. What is involved?

Approximately once every 3 months, a city representative will call your home to arrange a time to collect a sample. Samples are usually taken on Wednesday mornings.

5. How much does this cost?

Nothing. There is no charge to the homeowner for this service.

6. Will I know the results?

Coliform analysis is either not detected, or it is positive. Results are mailed to the utility from the lab. If a positive coliform is present, a retest of the same sampling site must be taken. We also test for free and residual chlorine, on site, so those results are immediate.

7. Whom do I contact to volunteer?

Please call the Papillion Water Department at 402-597-2018 to volunteer.